Hopefully this answers any questions you may have…..

Delivery Cost

All parcels are delivered through the royal mail, the cost is automatically calculated depending on your choice of delivery.

For parcels weighing 501g-1000g
the cost is £3.10 for second class and £3.70 for first class.
For parcels weighing up to 2000g
the cost is £3.10 for second class and £5.57 for first class.
For any order exceeding this weight please get in touch.

When will my order be processed?

For Tuesday dispatch
All orders placed by 12:00pm on Monday will be made and despatched on Tuesday
For Friday despatch
All orders placed by 12:00pm on Thursday will be made and despatched on Friday

When will it arrive?

A specific delivery date cannot be guaranteed. The options avaialble are either 24hr first class delivery, or 48hr second class delivery. However once the parcel is with the royal mail, we have no control over the delivery time.

How long do they last?

Brownies
All brownies have a best before of 2-3 weeks. once opened wrap well or seal in an airtight container and they will stay fresh for a week.
Cookies
All cookies have a best before of 2 weeks. once opened wrap well or seal in an airtight container and they will stay fresh for a week. If not stored correctly, they may go stale faster.

All goods are baked fresh within 24 hours of despatch

Are all parcels letterbox friendly?

THis depends on how much you order, if bought alone, all products available are letterbox friendly. However if you’re adding more than one item to your basket, they will be unlikely to fit through a standard letterbox

What does letterbox size mean?

follow this link to see a breakdown of all package sizes and weights

Whats inside the box?

-Recyclable paper bubble wrap
-Recycled decorative tissue paper
-Brownies, cookies or both individually wrapped and sealed

Haven’t found what your looking for? Please get in touch no matter how big or small your question is every question is important!